Can I just put LED globes in my halogen downlights?
You can, and it will cut the heat and the running cost, but it does not finish the job. The fitting itself keeps the classification it was built with, so if insulation had to be held clear of it before, it still has to be held clear of it now. The transformer stays where it is, the cut-out stays the size it is, and the gap in your ceiling insulation stays exactly as big as it was. Replacing the whole fitting with one rated for insulation contact is what actually closes that gap.
What does IC rated mean, and do I need it?
It is the abatement classification, and it says what insulation is allowed to do around the fitting. Non-IC means insulation must not abut it or cover it, so a clearance has to be kept forever. CA80 and CA135 mean insulation may abut the sides but must not cover the top. IC means it may abut and cover. IC-F, sometimes written IC-4, is IC plus sealed against insulation and debris getting inside. In an insulated ceiling, IC or IC-F is what you want, because everything below that leaves a permanent hole in your insulation.
Why do my LED lights flicker when I dim them?
Usually because the dimmer was designed for filament globes. A leading edge dimmer chops the start of each half cycle, which an incandescent filament simply smooths out and an LED driver does not. Trailing edge dimmers cut the end of the cycle instead and suit LED drivers far better. The other common cause is minimum load: older dimmers often need 40 to 60 watts to run stably, and eight LED downlights may not add up to that. Every reputable driver has a published list of compatible dimmers, and that list is the only reliable answer.
Why do my LEDs glow faintly when they are switched off?
It is called ghosting and it is a wiring symptom rather than a faulty lamp. A dimmer with no neutral at the switch has to power its own electronics by trickling a small current through the light itself. A filament never noticed it. An LED driver has enough stored energy in it that the same trickle produces a visible glow. Long cable runs and two-way switching make it worse. The fixes are a neutral at the switch, a different dimmer, or a bleed resistor at the fitting.
Can I install smart switches in my house?
It depends on something decided when the house was wired. Most Australian homes are looped at the light, which means only an active, a switched active and an earth come down to the switch plate, and a smart switch has no neutral to run on. Homes looped at the switch have all three and take a smart switch straight away. Where there is no neutral, the options are to run one, to put the control at the light instead of at the switch, or to use a no-neutral device and accept its limits. That is a five minute check at a switch plate, not a guess.
Do you need to get into the roof space?
For anything involving downlights, new points or moving a fitting, usually yes, and it shapes the quote more than the fittings do. An accessible pitched roof over a plaster ceiling is straightforward. A cathedral ceiling, a concrete slab, a top floor with no crawl space or a roof space full of blown-in insulation is a different job. It is worth telling us which you have when you call, because it is the single biggest variable.
How does your pricing work?
Attending your job is a chargeable callout. We confirm what it costs when you book, and the price for the work itself is agreed before we start, so there are no surprises on the invoice.