We scope it from an item count first, so the number you get is a number and not a range. Then we test out of hours where that suits you, which for most offices and retail sites it does, because unplugging equipment during trading is disruptive in a way that is easy to underestimate. Nobody needs to be on site while we work, though you or a manager are welcome to walk it with us.
Every item that passes gets a durable, non reusable tag carrying the tester's name and company, the test date, the retest date and a reference to AS/NZS 3760. That tag is doing double duty: clause 150 allows the required record to be attached to the equipment as a tag, so a properly filled out tag discharges the record keeping obligation for that item.
You also get a register: every item, its location, what it is, the result, the numbers behind the result and when it is next due. Recording the actual measured values rather than a bare pass is best practice rather than a legal requirement in Australia, and we do it anyway, because a lead whose insulation resistance has fallen from 200 megohms to 4 over two visits is still passing and is telling you something a pass or fail tag never would.
Failures come out of service on the spot with a fail tag, because the risk is somebody plugging it back in. Then, being licensed electricians rather than testers, we can usually fix it while we are standing there. A large share of failures are the plug, the lead or the cord grip rather than the appliance itself, and a new lead on a good machine beats sending it to landfill and buying another.
We work across offices, workshops, warehouses, cafes and restaurants, gyms, childcare and education, strata common property, and construction sites where the three month cycle and the tag colours are a condition of getting on site at all. For an apartment block, the common property equipment sits with the owners corporation and that is handled the way described on our strata electrical page.